Refund Policy

At XELORAVIA, we are committed to providing our customers with high-quality products and exceptional service. In the event that you are not fully satisfied with your purchase, we offer the following refund policy to ensure your experience remains a positive one.

Eligibility for Refunds

Refunds are applicable for products that meet the following conditions:

• Products must be returned within 30 days of the purchase date.
• Items must be in their original packaging and condition.
• A valid receipt or proof of purchase must be provided.

Non-Refundable Items

Please note that certain items are non-refundable, including:

• Gift cards and promotional items.
• Downloadable software products.

Processing Refunds

Once your return is received and inspected, we will send you an email notification of the status of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

Contact Information

If you have any questions regarding our refund policy, please contact our customer support team at:

Email: [email protected]
Phone: +1 (555) 123-4567
Address: 123 Business Avenue, Suite 400, Business City, BC 12345

Thank you for choosing XELORAVIA. We value your business and are here to assist you with any concerns you may have.